Your personal data is held to the highest security standards at Jaackpot. On this page, we clearly explain what data we collect, why we collect it, and how we keep it safe.
We believe your data belongs to you. That's why we go the extra mile to keep it protected.
All your data is transmitted using SSL/TLS protocols and stored on our servers with AES-256 encryption.
Jaackpot does not sell your personal data to any third party, nor is it shared with marketing partners.
You can request to update, correct, or delete your data at any time — just reach out to our support team.
We clearly disclose which cookies we use and why. You have the option to reject non-essential cookies.
Your data is not kept indefinitely. Once the required legal retention period ends, it is securely deleted.
In the event of a security incident, we will notify you within the timeframe required by law.
This Privacy Policy applies to the jaackpot.biz website and all associated services. By using the platform, you are deemed to have accepted this policy.
Jaackpot only collects data that is necessary to provide our services. We don't ask for anything beyond that. See the details below:
| Data Type | What data | When collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration & KYC verification |
| Contact Information | Mobile number, email address | At the time of registration |
| Financial Information | Payment method names and transaction history | During deposits and withdrawals |
| Device Information | IP address, browser type, operating system | Automatically upon site visit |
| Usage Data | Betting history, login times, page visits | Automatically while using the platform |
We never store your full card number or bank PIN. Payment information is kept in tokenized form.
Jaackpot uses your data for the following purposes:
We never use your data beyond the purposes stated above. If we ever need to use it for a new purpose, we will ask for your consent first.
Jaackpot does not sell your data. However, limited information may be shared in specific circumstances:
Necessary transaction details are shared with Mobile Pay, Nagad, or Rocket to process deposits and withdrawals. Each of these providers has its own privacy policy.
Limited information may be shared with an approved KYC provider for identity verification purposes only.
Data may be disclosed in response to a court order or a lawful request from a government authority. Only the minimum necessary information will be provided.
Before sharing any data with third parties, we ensure they adhere to the same security standards we do.
Jaackpot follows industry-leading standards to protect your data. Our security measures include:
Your data is retained for as long as your account remains active. Upon account closure, certain data may be kept for up to 5 years as required by law, after which it is securely deleted.
In the event of a data breach, affected users will be notified within 72 hours.
Jaackpot uses cookies on its website. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Until end of session |
| Performance Cookies | Monitoring site speed and performance | 30 days |
| Functional Cookies | Remembering Language & Preferences | 1 Year |
| Analytics Cookies | User behaviour analytics (anonymised) | 2 Years |
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
As a Jaackpot user, you have the following rights over your personal data:
You may request to view the information we hold about you.
Contact support to correct any inaccurate or outdated information.
After your account is closed, you may request deletion of your data once the legally required retention period has ended.
You may object to the use of your data for specific purposes.
You can request a copy of your data in a structured, portable format.
To exercise any of the rights listed above Help Center Visit the Help Center or email support@jaackpot.biz. We will respond within 30 days.
Jaackpot is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.
If a minor's data is found in our system by mistake, the account will be immediately closed and the data deleted upon discovery.
If you suspect a minor is using Jaackpot, please contact us immediately at support@jaackpot.biz.
Some pages on Jaackpot may reference third-party services, such as payment gateways. Jaackpot is not responsible for the privacy policies of those third-party websites or services.
We recommend reading the privacy policy of any third-party service before using it.
Jaackpot may update this Privacy Policy at any time. For significant changes, we will notify you via email or a notice on the site.
You can check when the policy was last updated by looking at the "Last Updated" date at the top of this page. We recommend checking back regularly.
Continued use of the platform after any changes will be considered acceptance of the updated policy.
For any questions or complaints regarding our Privacy Policy, please reach out to us. Our Data Protection Team will respond promptly.
We are fully committed to protecting your data. Play with us, worry-free.